Early-stage · Melbourne, Australia

AI that runs your ops, not your team's time.

We're building AI automation for operations teams. You describe the problem, we build and run the solution. No code, no hiring, no maintenance. Just outcomes.

Talking to operators in healthcare, legal, insurance, HR, and sport. If that's you, we want to hear from you.

How it works

We build it. We run it. You just use it.

No engineers to hire. No infrastructure to manage. Tell us the problem, we handle the rest.

01

Discovery

A focused conversation to map your operations, identify the highest-value automation opportunities, and agree on where to start. No lengthy workshop needed.

02

AI Agent Development

Agents built for the workflows that need judgment, not just rules. Wired into the tools you already use, deployed on our platform, managed by us.

03

Workflow Automation

Automation built on proven platforms. We connect your existing stack, tighten the underlying process, and keep everything running. You just use it.

04

Ongoing Management

Continuous monitoring, tuning, and fixes. We run everything so reliability holds as your operations change. You focus on outcomes, not infrastructure.

Calculator

Calculate what manual work is costing you.

Team size 12
Hours per week on manual tasks 10
How many hours per week each team member spends on manual tasks (estimated).
Average hourly cost of team member 40 $
Estimated monthly impact

You're losing ~520 hours/month to repetitive tasks. That's $20,784/month in time costs.

You could reclaim 80% of that, saving roughly $16,627/month. Let's talk about which workflows to start with.

Process

A simple 4-step process.

01

Understand

Look before we leap. Readiness checks, workflow mapping, and prototype tests so we're confident we're tackling the right problem before resources go in.

02

Build

Automation and agents tailored to how you actually work. Short cycles, regular feedback, frequent releases so we learn fast.

03

Launch

Roll out across your team. We handle deployment, onboarding, and ongoing reliability. You use it from day one without managing infrastructure.

04

Support

Optional ongoing monitoring, tuning, and fixes. Your stack keeps running smoothly as your operations shift.

strategy

Strategy lead

15+ yrs operations & product
ex-healthtech AI startup · product & ops

engineering

Engineering lead

15+ yrs systems & automation
ex-national sport platform · AI in prod

About

We've built this before. Now we're productising it.

One of our founders worked inside Australia's leading national sport management platform, powering major sporting bodies and 3M+ participants, building AI assistants for volunteer administrators, generative game summaries, and automation that turned months of seasonal ops work into hours. The other worked inside a fast-growing healthtech company, where AI-powered clinical scribing delivered an 80% reduction in documentation time and reached 75% of Australian GP clinics. We're now building that same capability as a product any operations team can access, without needing a platform engineering team behind them.

Based in Melbourne · Talking to operators in healthcare, legal, insurance, HR, and sport

30yrs
Combined ops & eng experience
3M+
Participants on platform we built for
5industries
In active discovery
Our approach

Why we're building this way.

Hard lessons from shipping AI inside operations teams. These aren't values we invented. They're what we got wrong before we got it right.

01

Start with the problem, not the technology.

Most AI projects fail because someone picked the tool before understanding the workflow. We talk to you first. The technology follows the problem, not the other way around.

02

You use it. We run it.

We build, host, and manage the solution. You pay a recurring fee to use it. No code to maintain, no infrastructure to manage, no engineers to hire.

03

Founders build it.

The people you talk to are the people building it. No account managers, no handoffs. We stay close because the feedback loop is everything at this stage.

04

Ship fast, learn faster.

The smallest workflow that proves the idea is the right place to start. We get something running in days, not months, so you know quickly whether it's working.

05

Honest if it won't work.

If we think automation won't solve your actual problem, we'll say so on the first call. We'd rather lose a deal than build something that doesn't matter.

How-to guides

Practical reading on automation and AI agents.

Practical reading on automation and AI agents. No hype, no thought-leadership theater. Just what we'd tell an operator over coffee.

Case studies

Work we've already shipped.

Real work from inside real operations, before peoplease.ai existed as a company. More stories are being written as we work with our first discovery partners.

Sport · National platform

AI assistants, generative game summaries, and workflow automation for Australia's national sport platform

Months of seasonal ops work reduced to hours. Volunteer administrators self-serving in seconds. Match content generated automatically post-round.

Healthcare · AI healthtech

AI clinical scribe, documentation automation, and workflow integration across Australian GP clinics

80% reduction in documentation time. 3 hours of daily note-writing reduced to 30 minutes. 1M+ consultations processed monthly.

Customer ops · Unicorn SaaS

AI omni-channel customer support across email, chat, voice, and social

40% of tickets resolved without a human agent. First response time cut by 50%. CSAT improved while headcount stayed flat.

IT ops · Unicorn tech company

AI in Jira-based service management: intelligent triage, virtual agents, and automated incident response

60% of service requests handled without an agent. MTTR cut by 45%. IT team shifted from firefighting to proactive work.

Legal ops · Sequoia-backed legal tech

No-code legal workflow automation: intake, contract generation, and AI query deflection

70% reduction in intake processing time. Contract generation from days to seconds. 50% of routine legal queries deflected via self-service.

Human resources · peoplease.ai

AI-powered HR case management: capture-first triage, knowledge graph memory, and Fair Work compliance

Case creation in minutes, not hours. Six months of entity history surfaced automatically. Every Fair Work procedure covered. Nothing missed.

FAQ

Questions we get asked.

How we work, what you pay, and what to expect. Out in the open.

We build AI agents and workflow automation tailored to your operations, then we host and run everything on your behalf. You access the solution through your existing tools. No new software to install, no engineers needed. We use Python, TypeScript, and proven automation platforms under the hood; you just see the results in the apps you already use.
Start with a discovery call. We learn about your operations, identify the workflows with the highest return, and map out what we'd build. If it's a fit, we agree on scope and fee, then we get to work. No lengthy upfront assessment required.
It helps. If you've run pilots or have existing automations, we can build on top of what's working. We'll talk through what you've tried, what fell short, and where the real opportunity is. That context makes scoping faster and more accurate.
Yes. We build for your specific workflows, not generic templates. We're currently working with teams across healthcare, legal, insurance, HR, and sport. The solutions reflect the real constraints of each domain.
You pay a recurring fee to use the solution. We build it, we host it, we run it. No project invoices, no code to own or maintain, and no internal engineering resources required.
Let's talk

We're talking to operators now.

If you run operations in healthcare, legal, insurance, HR, or sport and you're drowning in manual work. We want to understand your problem. No pitch, just a conversation.